005 |
|
081226015837.0 |
010 |
|
|a2006033511
|
020 |
|
|a9781933371191
|
020 |
|
|a1933371196
|
035 |
|
|aocm72699687
|
035 |
|
|a(OCoLC)72699687
|
040 |
|
|aTWNTU|cTWNTU|dTWNTU
|
050 |
00
|
|aLB2331.66|b.H54 2007
|
082 |
00
|
|a378.1/1|222
|
095 |
|
|aNTTU|bG|cE046762|d378.11|eH635|pBOOK|fCKY|zBOOK|m0|tDDC
|
100 |
1
|
|aHiggerson, Mary Lou.
|
245 |
10
|
|aEffective leadership communication :|ba guide for department chairs and deans for managing difficult situations and people /|cMary Lou Higgerson, Teddi A. Joyce.
|
260 |
|
|aBolton, Mass. :|bAnker Pub.,|cc2007.
|
300 |
|
|avii, 268 p. ;|c24 cm.
|
440 |
0
|
|a國科會補助人文及社會科學研究圖書計畫:弱勢者與多元文化的教育
|
504 |
|
|aIncludes bibliographical references (p. 247-263) and index.
|
505 |
0
|
|aUsing the institutional mission to empower performance -- Setting precedents carefully -- Sharing decision-making criteria to inform requests -- Establishing your leadership credibility -- Building relationships -- Managing interpersonal conflict -- Managing the search process -- Managing performance counseling -- Managing faculty morale, changing duties, and shrinking resources -- Managing up and out -- Managing personal agendas -- Containing the pot stirrer/troublemaker -- Working with the prima donna/drama queen -- Managing the confrontation junkie -- Engaging the passive and indifferent soul.
|
650 |
0
|
|aCollege personnel management.
|
650 |
0
|
|aConflict management.
|
650 |
0
|
|aCollege department heads.
|
650 |
0
|
|aDeans (Education)
|
650 |
0
|
|aCommunication in management.
|
700 |
1
|
|aJoyce, Teddi A.
|
809 |
|
|d378.11|eH635|tDDC|pBOOK
|
856 |
41
|
|zTable of contents only|uhttp://www.loc.gov/catdir/toc/ecip072/2006033511.html
|
856 |
42
|
|zContributor biographical information|uhttp://www.loc.gov/catdir/enhancements/fy0741/2006033511-b.html
|
856 |
42
|
|zPublisher description|uhttp://www.loc.gov/catdir/enhancements/fy0741/2006033511-d.html
|