003 |
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UkOxU |
010 |
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|a 2003003949
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020 |
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035 |
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|alc0630
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050 |
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|aJF1525.T67|bN58 2003
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082 |
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095 |
|
|aNTTU|bG|cE024341|d352.357|eN734|pBOOK|fFENG|zBOOK|m0|tDDC
|
100 |
1
|
|aNiven, Paul R.
|
245 |
10
|
|aBalanced scorecard step-by-step for government and nonprofit agencies / |cPaul R. Niven.
|
260 |
|
|aHoboken, N.J. :|bWiley,|cc2003.
|
300 |
|
|axiv, 305 p. :|bill. ;|c24 cm.
|
504 |
|
|aIncludes bibliographical references and index.
|
650 |
0
|
|aTotal quality management in government.
|
650 |
0
|
|aAdministrative agencies|xManagement|xEvaluation.
|
650 |
0
|
|aNonprofit organizations|xManagement|xEvaluation.
|
650 |
0
|
|aBenchmarking (Management).
|
650 |
0
|
|aPerformance standards.
|
650 |
0
|
|aOrganizational effectiveness|xMeasurement.
|
809 |
|
|d352.357|eN734|tDDC|pBOOK
|